{"id":14,"date":"2026-02-16T23:35:26","date_gmt":"2026-02-16T23:35:26","guid":{"rendered":"https:\/\/assistyu.com\/?page_id=14"},"modified":"2026-05-04T13:06:07","modified_gmt":"2026-05-04T13:06:07","slug":"liefer-und-rueckerstattungsrichtlinie","status":"publish","type":"page","link":"https:\/\/assistyu.com\/de\/delivery-refunds-policy\/","title":{"rendered":"Liefer- und R\u00fcckerstattungsrichtlinie"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adc8aaf e-con-full e-flex e-con e-parent\" data-id=\"adc8aaf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd04741 elementor-widget elementor-widget-heading\" data-id=\"dd04741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Liefer- und R\u00fcckerstattungsrichtlinie<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a9ca5a4 e-con-full e-flex e-con e-parent\" data-id=\"a9ca5a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb1d186 elementor-widget elementor-widget-html\" data-id=\"fb1d186\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"pro-consent-section\">\n  <div class=\"pro-form-card pro-delivery-card\">\n    <!-- delivery policy content - no scroll, full content visible -->\n    <div class=\"pro-delivery-content\">\n      <h4>Sofortige E-Mail-Zustellung<\/h4>\n      <p>Wenn der Kunde eine Bestellung aufgibt, erh\u00e4lt er die Lieferung sofort per E-Mail (bitte stellen Sie sicher, dass die E-Mail-Adresse korrekt ist, um Produkte und Dienstleistungen ohne Verz\u00f6gerung zu erhalten).<\/p>\n      \n      <p>Die 14-t\u00e4gige R\u00fcckerstattungsfrist beginnt ab dem Kaufdatum. Bitte beachten Sie, dass bereitgestellte Lizenzschl\u00fcssel nach Abschluss der R\u00fcckerstattung deaktiviert werden.<\/p>\n      \n      <p>AssitYou haftet nicht f\u00fcr Fehler oder unvollst\u00e4ndige Kundendaten oder externe Faktoren, die die Lieferung verhindern.<\/p>\n\n      <h4>R\u00fcckerstattungsrichtlinie<\/h4>\n      <p>Der Kunde hat das Recht, vom Vertrag ohne Angabe von Gr\u00fcnden innerhalb von vierzehn (14) Tagen ab Annahme des Vertrags und Beginn der Lieferung von Waren oder Dienstleistungen zur\u00fcckzutreten. Zur Aus\u00fcbung dieses Rechts muss der Kunde uns per E-Mail kontaktieren unter: <a href=\"mailto:info@assistyou365.com\">info@assistyou365.com<\/a>Die Mitteilung muss folgende Angaben enthalten: Vorname, Nachname, Adresse, E-Mail-Adresse, Telefonnummer und Bestellreferenz.<\/p>\n      \n      <p>Il rimborso avviene entro 30 giorni.<\/p>\n\n      <p><strong>Nicht erstattungsf\u00e4hige Kosten<\/strong><\/p>\n      \n      <ul>\n        <li>Installations-, Konfigurations- und Startkosten nicht erstattungsf\u00e4hig.<\/li>\n        <li>Bereits genutzte Leistungen nicht erstattbar.<\/li>\n      <\/ul>\n      \n      <!-- decorative note box for emphasis -->\n      <div class=\"pro-note-box\">\n        <svg class=\"pro-note-icon\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <circle cx=\"12\" cy=\"12\" r=\"10\"\/>\n          <line x1=\"12\" y1=\"16\" x2=\"12\" y2=\"12\"\/>\n          <circle cx=\"12\" cy=\"8\" r=\"0.5\" fill=\"currentColor\" stroke=\"none\"\/>\n        <\/svg>\n        <span>Bei Fragen zu R\u00fcckerstattungen kontaktieren Sie uns bitte unter <a href=\"mailto:info@assistyou365.com\">info@assistyou365.com<\/a><\/span>\n      <\/div>\n    <\/div>\n\n    <!-- back button -->\n    <div class=\"pro-delivery-footer\">\n      <button type=\"button\" class=\"pro-delivery-back\" onclick=\"window.location.href='\/'\">\u2190 Zur\u00fcck zur Startseite<\/button>\n    <\/div>\n  <\/div>\n\n  <style>\n    \/* reuse exact same styling from previous designs, adapted for delivery policy *\/\n    .pro-consent-section {\n      display: block;\n      width: 100%;\n      max-width: 1000px;\n      margin: 0 auto;\n      font-family: 'Inter', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif;\n      background: transparent;\n      color: #1e2b3c;\n    }\n\n    .pro-form-card {\n      background: rgba(255, 255, 255, 0.95);\n      backdrop-filter: blur(4px);\n      -webkit-backdrop-filter: blur(4px);\n      border-radius: 32px;\n      padding: 2.5rem 2.8rem;\n      box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.15), 0 0 0 1px rgba(0, 0, 0, 0.02);\n      border: 1px solid rgba(255, 255, 255, 0.5);\n    }\n\n    .pro-delivery-card {\n      max-width: 900px;\n      margin: 0 auto;\n    }\n\n    .pro-header {\n      margin-bottom: 2rem;\n    }\n\n    .pro-header h3 {\n      font-size: 1.8rem;\n      font-weight: 500;\n      letter-spacing: -0.02em;\n      color: #0f1a2c;\n      margin: 0 0 0.25rem 0;\n      line-height: 1.2;\n    }\n\n    .pro-subhead {\n      font-size: 1rem;\n      color: #59748f;\n      margin: 0;\n      font-weight: 400;\n      border-bottom: 1px solid #e2eaf1;\n      padding-bottom: 1.2rem;\n    }\n\n    \/* delivery content styling - no scroll, full visibility *\/\n    .pro-delivery-content {\n      color: #1e2b3c;\n      line-height: 1.6;\n      font-size: 0.95rem;\n      border: 1px solid #e2eaf1;\n      border-radius: 24px;\n      padding: 2rem;\n      background: rgba(255, 255, 255, 0.7);\n      margin-bottom: 1.5rem;\n    }\n\n    .pro-delivery-content h4 {\n      font-size: 1.3rem;\n      font-weight: 600;\n      color: #0f1a2c;\n      margin: 1.5rem 0 1rem 0;\n      letter-spacing: -0.01em;\n      border-bottom: 1px solid #d7e5ff;\n      padding-bottom: 0.5rem;\n    }\n\n    .pro-delivery-content h4:first-of-type {\n      margin-top: 0;\n    }\n\n    .pro-delivery-content p {\n      margin: 0 0 1.2rem 0;\n    }\n\n    .pro-delivery-content ul {\n      margin: 1rem 0 1.5rem 0;\n      padding-left: 1.8rem;\n    }\n\n    .pro-delivery-content li {\n      margin-bottom: 0.8rem;\n    }\n\n    .pro-delivery-content a {\n      color: #2f5e9c;\n      text-decoration: none;\n      border-bottom: 1px solid #d7e5ff;\n      font-weight: 500;\n    }\n\n    .pro-delivery-content a:hover {\n      border-bottom-color: #2f5e9c;\n    }\n\n    .pro-delivery-content strong {\n      color: #1d3a5c;\n      font-weight: 600;\n    }\n\n    \/* note box styling *\/\n    .pro-note-box {\n      background: linear-gradient(135deg, #eef4fb 0%, #e1eaf5 100%);\n      padding: 1.2rem 1.5rem;\n      border-radius: 16px;\n      border: 1px solid #d7e5ff;\n      margin: 1.5rem 0 0.5rem 0;\n      display: flex;\n      align-items: center;\n      gap: 1rem;\n      box-shadow: 0 4px 10px rgba(47, 94, 156, 0.1);\n    }\n\n    .pro-note-icon {\n      width: 1.8rem;\n      height: 1.8rem;\n      color: #2f5e9c;\n      flex-shrink: 0;\n    }\n\n    \/* footer with back button *\/\n    .pro-delivery-footer {\n      margin-top: 1rem;\n      text-align: center;\n    }\n\n    .pro-delivery-back {\n      background: transparent;\n      border: 1.5px solid #dde5ed;\n      color: #2f5e9c;\n      padding: 0.7rem 2rem;\n      font-size: 0.95rem;\n      font-weight: 500;\n      border-radius: 40px;\n      cursor: pointer;\n      transition: all 0.2s ease;\n      display: inline-flex;\n      align-items: center;\n      gap: 0.5rem;\n    }\n\n    .pro-delivery-back:hover {\n      background: #eef4fb;\n      border-color: #2f5e9c;\n      transform: translateY(-2px);\n    }\n\n    \/* responsive *\/\n    @media (max-width: 650px) {\n      .pro-form-card { \n        padding: 1.8rem; \n      }\n      .pro-delivery-content { \n        padding: 1.5rem; \n      }\n      .pro-note-box {\n        flex-direction: column;\n        text-align: center;\n        padding: 1.2rem;\n      }\n    }\n  <\/style>\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Delivery And Refunds Policy Instant Email Delivery: When the client places an order with us, the client will get an immediate delivery to his email box (ensure the email address is correct at checkout to receive products and services without delay). The 14-day refund period begins from the close date of purchase. Please note that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5578,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-14","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/assistyu.com\/de\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/assistyu.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/assistyu.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/assistyu.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/assistyu.com\/de\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":8,"href":"https:\/\/assistyu.com\/de\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":5579,"href":"https:\/\/assistyu.com\/de\/wp-json\/wp\/v2\/pages\/14\/revisions\/5579"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/assistyu.com\/de\/wp-json\/wp\/v2\/media\/5578"}],"wp:attachment":[{"href":"https:\/\/assistyu.com\/de\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}