{"id":14,"date":"2026-02-16T23:35:26","date_gmt":"2026-02-16T23:35:26","guid":{"rendered":"https:\/\/assistyu.com\/?page_id=14"},"modified":"2026-05-04T13:06:07","modified_gmt":"2026-05-04T13:06:07","slug":"politica-de-entrega-y-reembolso","status":"publish","type":"page","link":"https:\/\/assistyu.com\/es\/delivery-refunds-policy\/","title":{"rendered":"Entrega y pol\u00edtica de reembolso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adc8aaf e-con-full e-flex e-con e-parent\" data-id=\"adc8aaf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd04741 elementor-widget elementor-widget-heading\" data-id=\"dd04741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Entrega y pol\u00edtica de reembolso<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a9ca5a4 e-con-full e-flex e-con e-parent\" data-id=\"a9ca5a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb1d186 elementor-widget elementor-widget-html\" data-id=\"fb1d186\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"pro-consent-section\">\n  <div class=\"pro-form-card pro-delivery-card\">\n    <!-- delivery policy content - no scroll, full content visible -->\n    <div class=\"pro-delivery-content\">\n      <h4>Entrega inmediata por correo electr\u00f3nico<\/h4>\n      <p>Cuando el cliente realiza un pedido, recibe la entrega inmediata por correo electr\u00f3nico (aseg\u00farese de que su direcci\u00f3n de correo electr\u00f3nico sea correcta al finalizar la compra para recibir productos y servicios sin demora).<\/p>\n      \n      <p>El plazo de reembolso de 14 d\u00edas comienza desde la fecha de compra. Tenga en cuenta que cualquier clave de licencia proporcionada ser\u00e1 desactivada una vez completado el proceso de reembolso.<\/p>\n      \n      <p>AssitYou no se hace responsable en caso de errores o informaci\u00f3n incompleta proporcionada por el cliente, o factores externos que impidan la entrega.<\/p>\n\n      <h4>Pol\u00edtica de reembolso<\/h4>\n      <p>El cliente tiene derecho a desistir del contrato, sin necesidad de justificaci\u00f3n, dentro de un plazo de catorce (14) d\u00edas desde la fecha de aceptaci\u00f3n del contrato y el inicio del suministro de bienes o servicios. Para ejercer este derecho, el cliente debe contactarnos por correo electr\u00f3nico en: <a href=\"mailto:info@assistyou365.com\">info@assistyou365.com<\/a>La notificaci\u00f3n debe incluir: nombre, apellidos, direcci\u00f3n, correo electr\u00f3nico, n\u00famero de tel\u00e9fono y referencia del pedido.<\/p>\n      \n      <p>El reembolso se realiza en un plazo de 30 d\u00edas.<\/p>\n\n      <p><strong>Costes no reembolsables<\/strong><\/p>\n      \n      <ul>\n        <li>Costes de instalaci\u00f3n, configuraci\u00f3n y servicios iniciales no reembolsables.<\/li>\n        <li>Parte del servicio ya utilizada no reembolsable.<\/li>\n      <\/ul>\n      \n      <!-- decorative note box for emphasis -->\n      <div class=\"pro-note-box\">\n        <svg class=\"pro-note-icon\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <circle cx=\"12\" cy=\"12\" r=\"10\"\/>\n          <line x1=\"12\" y1=\"16\" x2=\"12\" y2=\"12\"\/>\n          <circle cx=\"12\" cy=\"8\" r=\"0.5\" fill=\"currentColor\" stroke=\"none\"\/>\n        <\/svg>\n        <span>Para cualquier consulta sobre reembolsos, cont\u00e1ctenos en <a href=\"mailto:info@assistyou365.com\">info@assistyou365.com<\/a><\/span>\n      <\/div>\n    <\/div>\n\n    <!-- back button -->\n    <div class=\"pro-delivery-footer\">\n      <button type=\"button\" class=\"pro-delivery-back\" onclick=\"window.location.href='\/'\">\u2190 Volver al inicio<\/button>\n    <\/div>\n  <\/div>\n\n  <style>\n    \/* reuse exact same styling from previous designs, adapted for delivery policy *\/\n    .pro-consent-section {\n      display: block;\n      width: 100%;\n      max-width: 1000px;\n      margin: 0 auto;\n      font-family: 'Inter', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif;\n      background: transparent;\n      color: #1e2b3c;\n    }\n\n    .pro-form-card {\n      background: rgba(255, 255, 255, 0.95);\n      backdrop-filter: blur(4px);\n      -webkit-backdrop-filter: blur(4px);\n      border-radius: 32px;\n      padding: 2.5rem 2.8rem;\n      box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.15), 0 0 0 1px rgba(0, 0, 0, 0.02);\n      border: 1px solid rgba(255, 255, 255, 0.5);\n    }\n\n    .pro-delivery-card {\n      max-width: 900px;\n      margin: 0 auto;\n    }\n\n    .pro-header {\n      margin-bottom: 2rem;\n    }\n\n    .pro-header h3 {\n      font-size: 1.8rem;\n      font-weight: 500;\n      letter-spacing: -0.02em;\n      color: #0f1a2c;\n      margin: 0 0 0.25rem 0;\n      line-height: 1.2;\n    }\n\n    .pro-subhead {\n      font-size: 1rem;\n      color: #59748f;\n      margin: 0;\n      font-weight: 400;\n      border-bottom: 1px solid #e2eaf1;\n      padding-bottom: 1.2rem;\n    }\n\n    \/* delivery content styling - no scroll, full visibility *\/\n    .pro-delivery-content {\n      color: #1e2b3c;\n      line-height: 1.6;\n      font-size: 0.95rem;\n      border: 1px solid #e2eaf1;\n      border-radius: 24px;\n      padding: 2rem;\n      background: rgba(255, 255, 255, 0.7);\n      margin-bottom: 1.5rem;\n    }\n\n    .pro-delivery-content h4 {\n      font-size: 1.3rem;\n      font-weight: 600;\n      color: #0f1a2c;\n      margin: 1.5rem 0 1rem 0;\n      letter-spacing: -0.01em;\n      border-bottom: 1px solid #d7e5ff;\n      padding-bottom: 0.5rem;\n    }\n\n    .pro-delivery-content h4:first-of-type {\n      margin-top: 0;\n    }\n\n    .pro-delivery-content p {\n      margin: 0 0 1.2rem 0;\n    }\n\n    .pro-delivery-content ul {\n      margin: 1rem 0 1.5rem 0;\n      padding-left: 1.8rem;\n    }\n\n    .pro-delivery-content li {\n      margin-bottom: 0.8rem;\n    }\n\n    .pro-delivery-content a {\n      color: #2f5e9c;\n      text-decoration: none;\n      border-bottom: 1px solid #d7e5ff;\n      font-weight: 500;\n    }\n\n    .pro-delivery-content a:hover {\n      border-bottom-color: #2f5e9c;\n    }\n\n    .pro-delivery-content strong {\n      color: #1d3a5c;\n      font-weight: 600;\n    }\n\n    \/* note box styling *\/\n    .pro-note-box {\n      background: linear-gradient(135deg, #eef4fb 0%, #e1eaf5 100%);\n      padding: 1.2rem 1.5rem;\n      border-radius: 16px;\n      border: 1px solid #d7e5ff;\n      margin: 1.5rem 0 0.5rem 0;\n      display: flex;\n      align-items: center;\n      gap: 1rem;\n      box-shadow: 0 4px 10px rgba(47, 94, 156, 0.1);\n    }\n\n    .pro-note-icon {\n      width: 1.8rem;\n      height: 1.8rem;\n      color: #2f5e9c;\n      flex-shrink: 0;\n    }\n\n    \/* footer with back button *\/\n    .pro-delivery-footer {\n      margin-top: 1rem;\n      text-align: center;\n    }\n\n    .pro-delivery-back {\n      background: transparent;\n      border: 1.5px solid #dde5ed;\n      color: #2f5e9c;\n      padding: 0.7rem 2rem;\n      font-size: 0.95rem;\n      font-weight: 500;\n      border-radius: 40px;\n      cursor: pointer;\n      transition: all 0.2s ease;\n      display: inline-flex;\n      align-items: center;\n      gap: 0.5rem;\n    }\n\n    .pro-delivery-back:hover {\n      background: #eef4fb;\n      border-color: #2f5e9c;\n      transform: translateY(-2px);\n    }\n\n    \/* responsive *\/\n    @media (max-width: 650px) {\n      .pro-form-card { \n        padding: 1.8rem; \n      }\n      .pro-delivery-content { \n        padding: 1.5rem; \n      }\n      .pro-note-box {\n        flex-direction: column;\n        text-align: center;\n        padding: 1.2rem;\n      }\n    }\n  <\/style>\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Delivery And Refunds Policy Instant Email Delivery: When the client places an order with us, the client will get an immediate delivery to his email box (ensure the email address is correct at checkout to receive products and services without delay). The 14-day refund period begins from the close date of purchase. Please note that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5578,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-14","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/assistyu.com\/es\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/assistyu.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/assistyu.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/assistyu.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/assistyu.com\/es\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":8,"href":"https:\/\/assistyu.com\/es\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":5579,"href":"https:\/\/assistyu.com\/es\/wp-json\/wp\/v2\/pages\/14\/revisions\/5579"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/assistyu.com\/es\/wp-json\/wp\/v2\/media\/5578"}],"wp:attachment":[{"href":"https:\/\/assistyu.com\/es\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}