Legal notice, Terms & Conditions

1. Application of the Conditions

1.1. Scope.

These general terms and conditions (the "Conditions") apply to all purchases of products or services (the "Products") sold through this web site (the "Site"), by us, or through contact form or call contact ("Us"), Estrategias de Marketing LE Paradise, Paseo de Dinamarca 16, 29604 Marbella, Spain, CIF: B05311402, Phone: +34 951 550 227. The commercial brand used is ASSISTYU.

1.2. Acceptance.

By placing an order on the site or be contacted by us, you agree to abide to these conditions.

1.3. Legal Capacity.

You represent that you have legal capacity to enter into a contract.

1.4. Change in Conditions.

We may revise and modify the Conditions from time to time without prior notice. The Conditions that apply to your purchase are the one we publish on the Site at the time of your order and which at that time you can print or save on your computer.

2. Products, Offer, Acknowledgment and Acceptance

2.1. Product Descriptions.

Product descriptions are presented on the Site and can be consulted before your order. Photographs and pictures have no contractual value.

2.2. No Offer.

Any prices, quotations and descriptions made or referred to on the Site do not constitute an offer by us but an invitation for you to offer. We may withdraw or revised them at any time prior to our express acceptance of your order.

2.3. Choice of Products.

The choice of Products, after having studied their features, is made under your sole responsibility and liability according to your needs such as you previously determined them before any order. You are the only person having complete knowledge of equipment, software and configurations that you use and are thus sole judge of the compatibility of the Products ordered with those you use. When you place your order, you are deemed to have accepted the prices, volumes, quantities and features of the Products ordered.

2.4. Acceptance.

An order submitted by you constitutes an offer by you to us to purchase Products under these Conditions. Your order is subject to our subsequent acceptance; therefore, the contract is formed at our acceptance of your order. Our acceptance takes effects when we dispatch your order after its checking: availability and payment of the Products ordered.

2.5. Previous Dispute.

We reserve the right to decline any order from a customer with whom there would be a dispute with respect to the payment of a previous order.

2.6. Errors.

While we make every effort to ensure that the prices and Product descriptions indicated on our Site are accurate, we cannot guarantee the correctness of all information. We reserve the right to notify you of any error relating to a Product prior to dispatch of your order. In such event, we convey to you the correct information so you can either (a) confirm your order under the corrected terms or (b) cancel it. If you confirm your order, you acknowledge that the Product is provided in accordance with such corrected terms.

2.7. Availability.

We make every effort to ensure that the Products appearing on our Site are available. However, we cannot guarantee that all Products are in inventory or in our providers' inventories. If we are unable to process or fulfil your order, we may either (a) reject it (without liability), in this case we send you a rejection email and we refund any prior payment that you have made; (b) propose alternative Products; or (c) continue to try to source the Products from our suppliers for thirty (30) days after your order. If we cannot source the Products within this time, we cancel (without liability) your order and send you a cancellation email.

2.8. Pre-orders.

You may pre-order new Products. Release dates are given subject to the information received from our suppliers and licensors. We are not responsible if the release is delayed, cancelled or the content or cover art of the pre-ordered Product changed. Where a new release is cancelled, we cancel your order (without liability) your order, send you a cancellation email and immediately refund any prior payment that you have made.

2.9. Archives – Access.

After validation of your order, we may keep, during a fair period, records of orders received, acknowledgements, acceptances and other contracts records. We may potentially be able to provide you with copies on written request. However, you shall print or save a copy of all such documents and these Conditions for your own records.

3. Price and Payment Terms

3.1. Prices.

Prices of Products are exclusive shipping and carriage charges. Promotional prices are only available individually and can't be used in conjunction with another offer.

3.2. Prices modification.

We may modify the prices at any time and without notice. The prices payable for Products are those in effect at the time of our acceptance of your order.

3.3. Taxes.

Prices include appropriate taxes, including VAT for all orders shipped to or downloaded from the UK and the European Union. For all products downloaded from a country located outside the European Union or dispatched outside the European Union, the tax will be calculated as required. In the event any other taxes or duties are liable to be due, such duties and sums would not come under our authority and will be taxable to you and under your full responsibility as regards both the statements and payments to the competent authorities and organisations.

3.4. Shipping and Carriage.

If you elect to receive a tangible copy of your Product, we charge you additional cost for handling, shipping and carriage. You agree to pay for the shipping and carriage of Products as such costs are specified by us on the Site. Note that free delivery may not apply for certain promotional and marketing activities.

3.5. Payment.

You shall pay your order prior to delivery and by such methods as are indicated on the Site (and not by any other methods, unless we agree otherwise).

3.6. Security.

On the Site, credit card transactions are secured by a the third party (Payment Provider)

3.7. Retention of Title.

Title to Products shall not pass from us to you until payment has been made in full.

4. Delivery – Risk

4.1. Address of Delivery.

We deliver Products only to an existing street address (excluding PO Boxes). You must check the delivery address on any acknowledgment or acceptance we provide and notify us without delay of any error or omission. If you submit us an invalid delivery address, we reserve the right to charge you extra costs arising out from or in connection with any change you may make to the delivery address after submission of your order.

4.2. Timescales of Delivery.

Delivery timescales or delivery dates we specify on the Site, in any order acknowledgment, acceptance or elsewhere are estimates only. Whilst we make every effort to meet such timescales or dates, we cannot be liable to you in respect of delay. Timescales we specify on the Site corresponds to the current average timescales. If we are not able to deliver the Products, we will refund your payments on request.

4.3. Risk of Loss.

Risk of loss or damage to the Products pass to you on their delivery. If you refuse or fail to take delivery of Products provided in accordance with the Conditions, you are liable for any risk of loss or damage to the Products and without prejudice to any other rights or remedies, we are entitled to: (a) demand the immediate payment in full for the Products delivered and either (i) to effect delivery by whatever means we consider appropriate, or (ii) to store Products at Your risk; (b) demand all costs of Products storage and any additional costs we incur as a result of your refusal or failure to take delivery; or (c) thirty (30) days after the agreed date for delivery, we may dispose of the Products in such manner as we determine and may set off any proceeds of sale against any sums due from you.

5. Download and Back-Up

5.1. Download Procedure.

As soon as your payment is processed, you receive an e-mail providing a link that gives you the access to the product download. And/or you can call us to Assist You!

6. Services

6.1. Availability.

The service for the Products varies according to the products and the countries, as detailed in Products/Services description pages on the Sites. We may modify these conditions at any time and without notice. The applicable conditions are those in effect at the time of sale. Support may be provided by either our services or our associated companies.

7. Delivery & Refunds Policy

7.1. Instant Email Delivery:

When the client places an order with us, the client will get an immediate delivery to his email box (ensure the email address is correct at checkout to receive products and services without delay).
The 14-day refund period begins from the close date of purchase. Please note that any License-Keys provided will be deactivated upon completion of the refund process. The setup fees as established in general conditions are non-refundable.
AssitYou is not liable when the product cannot be delivered due to incorrect or incomplete customer data or due to external factors.

7.2. Refunds Policy:

The client will have the right to waiver the contract, without justified cause, within a period of Fourteen (14) days starting from the date of acceptance of the contract and the start of the contracted goods or service. In order to exercise the right of cancellation, the client must contact us by email, to: info@assistyou365.com, and in his notice, he must states the following information: customer information (first name, last name, address, email address, phone number) and order reference.
If the client exercises his statutory right of cancellation, we refund any sum paid in connection with the cancelled order as soon as possible and in any case within a period of thirty (30) days, beginning with the day on which the notice of cancellation was given.

The following costs are non-refundable:

• The full cost of the installation, configuration and initial services, if this has been provided prior to the waiver and reimbursement request.
• The full cost of the proportion of time elapsed and made use of between the start of the contract and the waiver request. In this sense, this will be understood as the amount of time that has passed and the time of the service, whether it's been used or not.

8. Data Protection

8.1.

For Estrategias de Marketing LE Paradise / ASSISTYU Data Collection policies including 1) Collection of Data, 2) Disclosure of Data and 3) Use of Data, refer to Privacy Policy found on this site.

9. Liability Limitation

9.1. Death, Personal Injury, Negligence.

We do not exclude or restrict our liability for death or personal injury resulting from our negligence.

9.2. Foreseeable Losses.

We are only liable for losses which are foreseeable to both you and us as a consequence of us breaching these Conditions and caused by our negligence. We are note responsible for any commercial or business losses (including without limit, loss of goodwill, profits, contracts, anticipated savings, data or waste expenditures) or any other indirect or consequential loss that was not reasonably foreseeable to both you and us at the time our contract was formed, or at the time you began using the Site (whichever is the later). Nothing in these Conditions shall affect statutory rights.

10. Software Programs – Proprietary Solutions

10.1. Ownership and Licensing.

When we supply Products which are or include software programs (the "Software"), including browser extensions, desktop applications and mobile apps, the Software is the exclusive property of ASSISTYU. All Software is licensed, not sold. Its use is subject to the end-user license agreement (EULA) or other licensing terms included with the Software. Under no circumstances does delivery or download of Software transfer any ownership interest in the Software.

10.2. Restrictions.

Such Software may not be copied, adapted, translated, made available, distributed, varied, modified, disassembled, decompiled, reverse engineered or combined with any other software, save to the extent that this is permitted in the licensing terms or applicable law expressly mandates such a right.

10.3. Publisher & Software Solutions (ASSISTYU).

ASSISTYU (commercial brand of Estrategias de Marketing LE Paradise) is a security, helpdesk and software development company. We develop, own, and operate a range of proprietary software solutions, including but not limited to:

• Browser extensions – such as AIScamHunter (available at aiscamhunter.com), designed to detect online scams and enhance navigation security.
• Desktop software – security tools, monitoring utilities and helpdesk assistants.
• Mobile applications – security and alert management apps for iOS and Android.

All software products, including future developments, are the exclusive property of ASSISTYU. The extension AIScamHunter is operated and edited by ASSISTYU. Any use, reproduction or distribution without explicit written consent is prohibited.

11. General

11.1. Consumer Law.

The Conditions cannot restrict or exclude of our liability or of a manufacturer's towards you, when an applicable law in your country forbids such contractual restriction or exclusion. The Conditions does not affect the rights you have under an imperative legislation concerning the protection of consumers.

11.2. Assignment.

You are not entitled to assign or delegate your rights under these Conditions to third parties.

11.3. Severability.

If a competent Court determines any provision of these Conditions to be invalid, unlawful or unenforceable, it will be declared void or invalid but such decision will not affect the validity or unenforceability of the remaining provisions.

11.4. Entire Agreement.

These Conditions constitutes the entire agreement between you and us with respect to their subject matter and supersede all prior communications or agreements, both oral and written, between us and you.

11.5. Waiver.

No term or provision of these Conditions will be considered waived by us and no breach excused by us, unless such waiver or consent is in writing signed. The waiver by us of, or consent by us to, a breach of any provision of this Agreement by you, does not operate or cannot be construed as a waiver of, consent to, or excuse of any other or subsequent breach by you.

11.6. Headings.

The section headings are for convenience of reference only and in no way affect the interpretation of these Conditions.

11.7. Rights of Third Parties.

Save as expressly provided, these Conditions are not intended to confer any benefit on a third party under the provision of the Contracts Act 1999 (Right of Third Parties). Any rights not expressly granted herein are expressly reserved to us.

11.8. Jurisdiction.

The Conditions are construed and governed by Spanish law without reference to its conflict of laws principles. The courts of Spain have exclusive jurisdiction in relation to any claim, dispute or other matters arising from these Conditions or the supply of Products by us.